Articles

Fighting chargebacks drains your time and resources. Wouldn’t it be great to stop them before they happen? Chargeback alerts give you a heads-up, a critical chance to fix customer issues early. This article is your guide to chargeback alerts, showing you how they work and why they’re essential for protecting your revenue. We’ll cover choosing the right provider and using data to prevent future disputes. Get ready to take control of your chargeback management. Key Takeaways What Is a Chargeback Alert? Chargeback alerts act as an early warning system, notifying you of potential disputes before they become costly chargebacks. Think of it like a friendly heads-up, giving you

One metric decides if you can process Visa payments. What is the Visa Acquirer Monitoring Program (VAMP) really? The Visa Acquirer Monitoring Program (VAMP) is Visa’s new monitoring system that consolidates five separate legacy programs into one unified score. Instead of tracking fraud and disputes in different places, everything now rolls up into a single metric that determines whether your business stays in Visa’s good graces. Think of it like a GPA. Instead of separate grades for math, English, and science, you get one score that determines if you graduate. In this case, graduation means keeping your ability to process Visa payments. Fall

Merchants, especially those operating in a card-not-present environment, have seen increased instances of fraud over the last few years. Between 2019 and 2021, annual Visa CNP sales grew 51% and chargebacks grew nearly 30% globally 1 . Many of these are false credit card disputes inaccurately categorized as fraudulent and may actually be the result of friendly fraud , or more appropriately named first-party misuse. Released in April of 2023, Visa’s Compelling Evidence 3.0 (CE3.0) initiative ‘levels the playing field’ to create a fairer ecosystem for merchants, issuers, and cardholders. History of Compelling Evidence changes to address Visa fraud disputes 2013 Using data to help specify fraud